Operational workflows

One operating flow from encounter to review.

IDSENTRA connects the steps teams already perform—verify, screen, decide, respond, document, investigate, report and review—so identity context stays attached to the operational record.

Connected operations

Workflows that preserve context across the entire decision lifecycle.

Each workflow carries the relevant organization, location, user, identity, intelligence, evidence and response context forward so authorized teams can act without rebuilding the event from scratch.

01

Frontline identity decision

Capture an identity, review age and expiration, screen enabled intelligence, assess the result, and preserve the decision context without making staff jump between disconnected systems.

02

Watchlist encounter

Present configured match signals and handling context, route ambiguous results for human review, acknowledge ownership, escalate where needed, and retain screening history.

03

BOLO response

Receive policy-authorized intelligence, acknowledge delivery, assign ownership, coordinate local response, attach case or evidence context, and preserve the lifecycle history.

04

Responsible-gaming encounter

Search configured self-exclusion or responsible-gaming sources, connect a result to the identity encounter, route the appropriate response, and preserve authorized case and evidence records.

05

Incident investigation

Open a structured case, connect identities and alerts, attach protected evidence and documents, maintain a timeline, record disposition, and retain reviewable history.

06

Multi-site handoff

Carry property, checkpoint, device, user, alert, case, evidence, and response context between authorized teams without losing where the event originated.

07

Authority-sourced intelligence

Accept approved authority-originated information through bounded grants and jurisdiction-aware controls, route only to eligible recipients, and keep local investigations private to the receiving organization.

08

Audit & management review

Search operational history by actor, time, location, identity context, source, action, disposition, and related evidence so authorized reviewers can reconstruct what happened.

Human-centered decision control

Automation organizes the work. Authorized people retain the decision.

IDSENTRA surfaces identity and screening context, routes alerts, preserves evidence and standardizes handoffs while keeping ambiguous or high-consequence decisions available for authorized human review.