Investigations & evidence

Preserve the complete operational story around an identity event.

IDSENTRA connects identity activity, alerts, cases, evidence, documents, timelines, handoffs, related records, and reporting so authorized teams can reconstruct how a decision was reached.

01

Structured cases

Create investigation records around identity events, alerts, responsible-gaming encounters, refusals, restricted-area encounters and operational incidents.

02

Evidence archive

Associate protected captures, documents, images, source records, and supporting material with authorized case context.

03

Identity continuity

Carry identity context and related activity across operator handoffs and investigations.

04

Timeline & attribution

Maintain chronological actions and actor context for reviewable operational history.

05

Existing reporting workflows

Reference external incident numbers and structured report information where customer integrations support it.

06

Retention & audit

Govern evidence and case history through protected access, configured retention, and audit controls.